Responsabilitati / Realizari
This role is an exciting career opportunity for those of you who are fluent in English and/or in French and who aim to fully exploit their communication and analytical skills.
As a Collection Agent you will be responsible for collecting outstanding amounts on client invoices, building and maintaining a relationship with the clients in your portfolio and providing internal and external support related to the Account Receivables process. You will be also communicating frequently with project teams (cost controllers and project managers) as well, with Business Unit Controllers, in order to address and solve all outstanding invoices, including handling delinquent accounts.
To succeed in this role, you will need to develop a deep knowledge of the Accounts Receivables process, be customer oriented and like problem-solving. Your analytical skills, attention to details and abilities to stay organized will be highly appreciated and will help you excel in this role. This job requires direct communication with various stakeholders: clients, internal stakeholders (project managers or colleagues from different departments). Therefore, strong communication skills are required.
Even if some prior experience will be considered as a plus, the position is also a good opportunity for beginners as we will provide tools and training which will help you succeed in the role.
The Collection Agent is part of the Business Process Management Team of Finance Shared Services Centre based in Bucharest.