Customer Service Analyst with French

Your Mission:
Perform back-office activities meant to identify, analyze and check conformity level of documents provided by the client.

Your Role in a Nutshell:

  • Review customer files in order to identify missing or non-compliant documents;
  • Request missing documents, as per Know Your Customer (KYC) procedures;
  • Retrieve and endorse documents in order to validate customer file;
  • Reports compliance risks identified according to the legal framework;
  • Performs periodic compliance checks in order to monitor and verify compliance with legal provisions;
  • Provides support in preparing the documentation necessary to obtain the authorizations required by the regulations;
  • Keeps track of all non-compliant customer files and follows-up on their remediation.

A little about You:

  • Bachelor’s degree in finance, banking, foreign languages or law;
  • French – Intermediate (written and reading);
  • Fluent in English – advantage;
  • Knowledge of Microsoft Office products (Word, Excel, Outlook).

We also value:

  • Analytical skills and process oriented;
  • Meticulous attention to details and strong analytical skills;
  • Excellent collaboration and team spirit;
  • Ability to work under pressure and work as part of the team.

Apply now

Your name, email and phone number are requested in order for us to receive your message and get back to you.