Master Data Maintenance Agent

We are currently looking for skilled and enthusiastic candidates to fulfil the following position. The Master Data Maintenance Agent is the role where you can fully value your administrative skills as well as your excellent attention to details while working with various stakeholders around the world.

The MDM Agent receives/handles requests upon resolution, in a timely manner, being part of the Business Process Management Team based in Bucharest.

Responsibilities

  • Receive Business Units/FSSC requests and ensure resolution in a timely manner according to internal SLA
  • Respond to requests, from authorized/approved Business Units representatives to create, modify, or deactivate a customer/vendor record
  • Manage inquiries through Service Desk Express (SDE) and follow up until resolution
  • Contribute to developing a Team-Based culture

Requirements

  • Excellent oral and written communications skills in English and/or French
  • Excellent attention to details and analytical skills
  • Knowledge of an ERP and the procure to pay flow would be an asset
  • Previous experience in a contact centre would be an asset
  • Efficient time management, prioritization
  • Knowledge of the Microsoft Office Suite
  • Self-motivated and independent
  • Team player
  • Studies and Bachelor in the Economical area would be an asset

Our offer towards work-life balance

  • Direct contract
  • Flexible working schedule organized in shifts
  • Motivational financial package & flexible benefits
  • French language classes
  • Team activities, Fun@Work
  • Employees Wellness Program – fresh fruits, chair massage employee wellness rooms
  • Learning and Development programs, Career opportunities
  • CSR & Sport activities
  • Open and dynamic work environment

Apply now

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