Our team in Timisoara is working with complex algorithms to solve problems related to computing driving/walking/transit directions between 2 or more locations. We are working closely with major companies to optimize their logistics (deliveries, etc).
This role is for helping us close the loop with our customers by triaging the feedback that we get daily. A successful candidate will need to understand how our systems work, which team is responsible for which subsystem and redirect the problem to the responsible team. He will need to learn how to use our bug tracking system (TFS) to manage the feedback. He will need to present regularly to the team the most important feedback that we have received.